FAQ

Frequently Asked Questions

What conditions do you treat at Thames Valley Scar Clinic?

We specialise in the assessment and treatment of all types of scars. Common example are surgical scars, traumatic scars including self harm, burns scars, acne scarring and keloid scars. We also treat people with certain skin conditions such as rosacea, rhinophyma, hidradenitis suppurativa and age related skin change. 

Do I need a referral to book an appointment?

No referral is required. Patients can contact the clinic directly to arrange an initial consultation.

What happens during the first consultation?

Your initial consultation includes a detailed assessment of your skin or scar, a discussion of your concerns and goals, and an explanation of suitable treatment options. A letter summarising the consultation and a personalised, fully costed treatment plan will be provided.

The consultation is essential to knowing what treatment is needed and the pricing, we are unable to give much guidance until after the assessment as everybody’s treatment plan is different.

What treatment options are available?

We provide the full range of treatment options for scars. These range from non-surgical therapies to Laser and surgery. We may combine therapies and each treatment plan is bespoke. For skin conditions and age related issues our Lasers are the primary treatment used.

Are treatments suitable for all skin types?

Yes. Treatments are selected and tailored based on individual skin type, medical history, and clinical assessment to ensure safety and effectiveness.

How many treatments will I need?

The number of treatments varies depending on the type, size, and severity of the condition being treated. This will be discussed during your consultation.

What is the recovery or downtime after treatment?

Recovery time depends on the specific treatment performed. Some treatments have little to no downtime, while others may require a short recovery period. You will receive clear aftercare guidance.

How do I book an appointment or ask further questions?

Please use the website online contact form. Alternatively, you can contact the clinic by phone or email. A member of the team will be happy to assist you.

What laser do you have and are they fully ablative? 

We have the Lumenis Ultrapulse Alpha, the most powerful carbon dioxide Laser on the market. This laser can be used in fully ablative or fractionated ablative modes. 
We also have the M22 Multi-modal device from Lumenis which has 3 different non-ablative lasers including intense pulsed light, NdYAG and Q-switch, allowing us to treat a range of skin issues.

Still have more questions?

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